- Regular staff meetings
- Using check sheets , systems and procedures to maintain consistency
- On-line access to technical information
- On going training through Auto Tech, Auto Mate, IAME, VACC
- Meeting standards set by REPCO, VACC ,RACV and Vic Roads
- Meeting standards set by Andrews Autos
- Using quality parts
- Supporting safe work practices
- Continuously reviewing progress, performance and requirements.
To meet, then exceed the customers expectations every time.
To build and maintain a successful business supportive of everyones goals.
To be the most highly regarded general automotive repairer in Pakenham, first thought of and known foremost for professionalism, presentation, and our performance.